Connect Punjab Online Complaint Registration 2024, Check Status

The Punjab State Government has established the “Connect Punjab Online Complaint (Grievance) Portal” to simplify the process of registering complaints. This platform serves as a bridge between the public and the government, allowing individuals to file their grievances conveniently. This article not only guides you through the complaint registration process on connect.punjab.gov.in but also offers insights into the range of services available on the portal. The best part is that this service is entirely free, without any associated fees, making it a time-efficient and cost-effective solution.

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Punjab Online Complaint Portal

The Punjab government has launched Connect Punjab, an online portal designed to bridge the gap between citizens and the government by actively addressing their concerns. With Connect Punjab, you can easily submit online complaints about the services you’ve received. This portal is accessible to anyone, making the complaint-filing process straightforward. As a result of this initiative, representatives will find it easier to draft responses, and the public will benefit from government services with greater ease.

The introduction of this portal enhances transparency in government operations and makes it more convenient for the average person to access government services. In the past, if a government worker failed to fulfil their responsibilities, residents had to visit government offices in person to lodge a complaint. Now, this process is available online, simplifying the procedure.

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In addition to the complaint feature, Connect Punjab offers various other services on its portal. Visitors to the official website can also check and apply for services like certificates (SC, ST, OBC), identity cards, and registrations under different government departments, among others.

www.connect.punjab.gov.in Portal Details

Portal Name	Connect Punjab Grievance Portal
Launched By	Public Grievance Redressal Dept.
Beneficiaries	People of State
Complaint Registration Process	Online
Objective	Complaint registration in Online Mode
Category	Punjab Govt. Schemes
Official Website	www.connect.punjab.gov.in

Connect Punjab Eligibility

To register a complaint, the user must be both a permanent resident of India and a resident of the Punjab State.

Connect Punjab Documents

To register complaints on the portal, you will need the following documents:

Aadhar card.
Housing permit.
Written complaint document.
Email address.

Connect Punjab Complaint Registration Procedure

Begin by accessing the Connect Punjab Official website., and the homepage will subsequently load.

To initiate the registration process, start by navigating to the homepage and locate the “Sign-Up” option.
Once selected, you will be directed to the registration page.
This page will prompt you to provide the following information: your full name, your father’s name, email address, cell phone number, district, and tehsil.
After filling in these details, make sure to check the password box.
Subsequently, upon confirming the checkbox, you will be presented with two alternatives for Aadhaar authentication:

Name-based Aadhaar Verification
OTP-Verified Aadhaar

Opt for the OTP-verified Aadhaar option and then click the “Submit” button.
An OTP will be sent to your mobile phone to validate the creation of your account.
Returning to the homepage, access the login section, which will be displayed as indicated.
Here, input your username and password, and then click the login button.
Upon successful login, you will gain access to the user dashboard, represented as an image.
You will need to provide certain personal information to commence the complaint registration process.
By selecting the appropriate department for your complaint, followed by the category, sub-category, and the location of the complaint (district), you can initiate the complaint application process.
Within the space provided, describe your complaint concisely, not exceeding 400 words, and provide a title for your complaint.
If you have previously lodged a complaint pertaining to the same issue, please mark the “Yes” option.
Otherwise, select the relevant option number.
Additionally, you have the option to attach any relevant documents in file formats such as doc, jpg, pdf, etc.
After carefully reviewing the information you have submitted, you may proceed by clicking the “Submit” button.
These are the step-by-step instructions for registering complaints in the English language.

Connect Punjab Track Grienvience Status

First, visit Connect Punjab’s website. The website’s page will then appear.
Click Track Grievance on the site’s homepage. This opens a new page.

To access your complaint status, input your complaint number and your 10-digit cell phone number on the provided screen. Then, click the “Proceed” button, and the status of your complaint will be displayed.